Human Factors in Iarnród Éireann - An interview with Nora Balfe

Iarnród Éireann, or Irish Rail, has its own share of Human Factors Challenges, and the person with the challenge of ensuring HF is kept up to standard is Nora Balfe. In this episode, Nora gives us an insight into the breadth and depth of her role and some of the issues she has to deal with.