Episode 7: Risk culture: How do we address behavioural risks?

In this episode, Dr. Mirea Raaijmakers, who worked as Global Head of Behavioural Risk Management at ING, explains how developments in big data analytics and behavioural science are driving modern-day risk management within financial services. Mirea, who was one of the main architects of the Dutch Central Bank's pioneering approach of behaviour & culture supervision, also discusses how supervisors could be more up-close and personal with financial institutions when it comes to understanding the cultural and behavioural influences on performance.