008 Logan Lyles: The State of Agency Operations

Hey everyone, today I’m joined by Logan Lyles.Logan is the former VP of Sales & Customer Experience at Sweetfish, and now handles evangelism and content at Teamwork.com.Logan has interviewed hundreds of agency owners and experts as the host of the podcast, Agency Life, and has countless insights from those conversations.For a lot of today’s episode, we get into the findings from Teamwork.com’s State of Agency Operations report from 2023. I’ve added a link to the show notes so you can get a copy to follow along and see what we’re talking about.In this episode, we discuss:How client expectations are changing and what to do about itWhy agencies might struggle to keep projects on time and budgetThe need for AI in agency workflowsand more…You can learn more about Logan on LinkedIn.-----------From the Episode:State of Agency Operations ReportAgency Life PodcastBonus: Watch “The Client” from Teamwork.com-----------Today’s episode is brought to you by ZenPilot.There are lots of tools out there for agencies to manage projects. But any project issues aren’t usually caused by the tool. They’re from your own processes.ZenPilot helps agencies implement their project management tools while streamlining operations, so your team can move from chaos to clarity.You can see for yourself at ZenPilot.com.-----------Subscribe to the Agency Forward blog on Substack.We have weekly blog content with practical advice to help you advance your agency. -----------Want to level up your agency? Get the Dynamic Agency Email Mini-CourseExplore the 5 biggest mistakes agency founders make trying to create a profitable and efficient business.We're talking about the mistakes that lead to no one wanting what you offer, recreating mediocre assets, and becoming completely replaceable.Yeah. It's worth reading.5 emails. 5 mistakes. 5 strategies to fix them.Get it at DynamicAgencyCourse.com.-----------And if you're ready for 1-on-1 help, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.