Throwback: It’s Not About Being Right, It’s About Shared Understanding

In today's episode of Agents Influence, host Jason Cass interviews Tariq Valente, Head of Business Development at SurFly, an Amsterdam-based technology company that offers a customer engagement tool for leading brands. Tariq Valente discusses the importance of going beyond technology implementation and providing strong customer experiences that exceed expectations, why the more outlets for stories we have the more it erodes trust, and how insurance is moving towards daily challenges and prevention.