Deon Nicholas, CEO of Forethought, discusses how human-centered AI improves the customer experience

Deon Nicholas, Forethought Co-Founder CEO, grew up in inner city Toronto stocking shelves in a pharmacy before learning to code at an early age. He started Forethought in 2017 after learning the value of answering customer questions working for companies like Facebook and Pure Storage. Deon has since raised $92M from an exceptional group of investors including funds like Steadfast Capital and NEA plus celebrities including Gwyneth Paltrow, Ashton Kutcher, and Robert Downey Jr. Deon won t...