Experian Health VP on Using AI to Reduce Health Care Costs and Staff Burnout

Johnathan Menard, vice president of product, analytics at Experian Health, talks to Omdia analyst Andrew Brosnan about using AI to reduce health care costs by automating administrative tasks, which will also improve staff burnout rates. Deploying AI to bring out deeper insights from aggregated data will also lead to better decision-making among providers. But the cost of AI deployment and lack of workforce with relevant skills are hampering adoption.