Accountability: The importance of doing what you say you’re going to do

Doing what you say you’ll do is critical to leadership and success. In this episode, Skip is joined by Tammi Spayde (Expert in Human Resources and Marketing), Drew Bordas, (Operations Expert and Customer Service Leader) and Elyse Wampler (Leadership Trainer). They all agree that if you can’t be trusted to follow-through on even the small things, why would anyone believe you’ll be dependable on larger issues? With some specific techniques on how you can improve your own performance in this area, their discussion is a great reminder of why personal accountability—while often overlooked—is a critical capacity for leaders.