005 - Why human-centered design matters

What is human-centered design? How do you balance qualitative and quantitative data? What role should empathy have in product development? Mariah Hay discusses these challenges, and offers a look inside Pluralsight’s design process. Mariah’s LinkedIn profile Observing the User Experience: A Practitioner's Guide to User Research Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics *** If you enjoy this episode, please consider leaving a review on Apple Podcasts or wherever you listen. Please send any questions or comments to [email protected].