‘We Don’t Want This to Happen to Another Cooperative’: Lessons Learned From a Cyberattack

In November 2021, Delta-Montrose Electric Association was hit with a ransomware attack that quickly spread through the co-op’s network and took over key systems like phone and email, customer information and meter data management. It took months of work to re-create and restore DMEA’s network, build new cyber protections and get back to a new normal. Hear from DMEA Chief Information Officer Bob Farmer and IT Manager Jay Suckey on the details of the attack and the valuable lessons learned.