11. The non-verbal side of communication

Together with Sofie-Ann Bracke I discuss the non-verbal side of communication. We talk about the importance of being able to really feel what is happening inside your body, because that is what is expressed by your body language. Your body language is the first form of communication with everybody you meet, and if that non-verbal communication immediately creates an environment of safety and feeling at ease, then everything else will go much easier and smoother. So being aware of the non-verbal side of communication can multiply your effectiveness!