12 Must Dos to Get Business Capabilities Right

I have seen many organizations in which someone had the idea to use business capabilities for their work. Business capabilities are still a relatively new concept and there is little agreement and accepted literature when it comes to the theory of the concept. Several organizations have tried to establish standards, yet, the scope of their standards ends at the boundaries of their organization. The results are little available guidance, heterogeneous development results, few success stories in the market, and many sceptic stakeholders. In order to support those organizations struggling with developing business capabilities, I have summarized my top 12 lessons learnt that I experienced during the past few years.