Customer Feedback in The Home Cleaning Process

Hearing client perspectives is vital for growth. Join Angela Brown as she and Ryan Day of Home Clean Heroes of Huntsville explore integrating customer feedback into the home cleaning process. Learn how transparent communication via feedback captures challenges in the moment while building trust. Follow Ryan’s techniques for gracefully resolving concerns raised through review systems. See how taking accountability, apologizing for misses, and making things right wins loyalty.  Solutions come when we welcome all voices to the table. This episode provides valuable insights into the strategies employed to maintain high standards and customer satisfaction in the cleaning industry. Customer Feedback in The Home Cleaning Process Chapters: 00:00 Introducing Ryan Day  00:25 Training House Cleaners for Top Performance  01:43 Technology and Communication at Home Clean Heroes  03:08 Handling Customer Feedback and Ensuring Satisfaction  RESOURCES ----------------- The Ultimate Guide to Move In Move Out Cleaning - https://amzn.to/3zxfN0h DOCAZOO DocaPole 30 ft Reach Cleaning Kit - https://amzn.to/4a4TnVp BISSELL Power Steamer Heavy Duty 3-in-1 Steam Mop and Handheld SteamShot - https://amzn.to/3PRXgEX Bissell Steam Mop Pads 8pk Replacement - https://amzn.to/467a0xp 18" Professional Microfiber Mop - https://amzn.to/3rpA47R (When available, we use affiliate links and as Amazon Associates, we earn a commission on qualifying purchases.) *** RATE THIS PODCAST ***  https://ratethispodcast.com/askahousecleaner  *** TRAINING & CLEANING CERTIFICATION*** https://savvycleaner.com/join *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown  SOCIAL MEDIA --------------- *** CONNECT WITH HOME CLEAN HEROES OF HUNTSVILLE ON SOCIAL MEDIA *** Facebook: https://www.facebook.com/HomeCleanHeroesofHuntsville/ Pinterest: https://www.pinterest.com/HomeCleanHeroes/ Instagram: https://www.instagram.com/homecleanheroes_huntsville/ *** CONNECT WITH ANGELA ON SOCIAL MEDIA ***  YouTube: https://www.youtube.com/@AskAngelaBrown Facebook: https://www.Facebook.com/AskAngelaBrown Twitter: https://Twitter.com/AskAngelaBrown Instagram: https://instagram.com/AskAngelaBrown Pinterest: https://Pinterest.com/AskAngelaBrown Linkedin: https://www.linkedin.com/in/AskAngelaBrown TikTok: https://www.tiktok.com/@askangelabrown Store: https://www.amazon.com/shop/AngelaBrown URL: https://AngelaBrown.com NEED MORE CLEANING HELP? ------------- *** GOT A QUESTION FOR A SHOW? *** Please email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com  *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR A WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com SPONSORSHIPS & BRANDS ------------------- Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown - https://g.page/r/CbMI6YFuLU2GEBI/review *** ADVERTISE WITH US ***  We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the cleaning industry here's how to work with us -https://savvycleaner.com/brand-deals *** SAVVY CLEANER BRANDS ***  SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com/join VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental  https://TurnoverCleaningTips.com  FUNNY CLEANING SHIRTS – Incentive and thank-you gifts for house cleaners and maids. https://FunnyCleaningShirts.com  HOARDING WORLD - Helping you change your relationship with stuff https://HoardingWorld.com REALTY SUCCESS HUB - Helping you sell your home fast https://realtysuccesshub.com CREDITS -------------------------- Show Produced by: Savvy Cleaner: https://savvycleaner.com Show Host: Angela Brown Show Editor: Anna Nikitchuk Show Producer: Anna Nikitchuk