Mini Series; The Client Journey: EP2 First Impressions

Today is episode #2 of seven for our mini series; the 7 essential steps that turn an average treatment into an exceptional experience, brought to you by the Global Beauty Group. Step number #2 explores the clients first impressions for the purpose of enhancing therapist presentation standards, look at the importance of greeting the client by their name and introducing touch points into the meet and greet. Thank you to our friends at The Global Beauty Group for making this mini series possible! Keep an eye out on the Beaute Industrie Blog for a written version of the episode you can share in your team groups or print and stick in your staff kitchen!