The Balancing Act: Operational Complexity vs Patient Convenience

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Jeff Gartland, CEO of Relatient, joins Becker's Healthcare to discuss the importance of patient convenience in healthcare. He explores the impact of self-service tools, measuring success through KPIs, and the rise of patient-centered access strategies. Learn how healthcare can leverage technology to empower patients and improve outcomes.This episode is sponsored by Relatient (https://www.relatient.com/).

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