Interview with Jamie Taets

My name is Jaime Taets. I’m a CEO, public speaker, author, podcast host, and thought leader… and I’m focused on helping you uncover the fears that are holding you back today. My story begins with a corporate role at the largest privately-held corporation in the world. Thirteen years into that journey, I was comfortably uncomfortable, and I recognized that my strengths and approach would be better utilized outside the corporate world. Stepping out confidently (while facing my own fears), I launched Keystone Group International in 2013. This adventure has allowed me to create an impact beyond anything I could have imagined…at the human level. https://jaimetaets.com/about-jaime-taets/ https://www.keystonegroupintl.com/about/   Quick recap Michael and Jaime had a conversation about the importance of organizational culture, the need for leaders to cater to basic human needs, the significance of investing in employees, and the role of leadership coaching and professional development programs. They also touched upon the impact of a toxic culture on employee turnover and company growth. Jaime recently published a book, "The Culture Climb," aiming to simplify the complex concept of organizational culture for the average business leader.     Summary Work Culture and Leadership Discussion Michael and Jaime engaged in a conversation about work culture and its importance in organizations. They discussed their frustrations with companies that have not yet figured out how to cultivate a healthy culture, and how this impacts the workforce and the world at large. Jaime emphasized the importance of small changes and lighting a fire under leaders to initiate discussions. They also briefly discussed the pronunciation of Jaime's last name, Tates, before moving into their main discussion. Leadership and Change Management in Pandemic Times Jaime and Michael discussed the importance of managing change in organizations, particularly in light of the pandemic. Jaime emphasized the need for leaders to understand and cater to basic human needs such as certainty, significance, and connection. They highlighted the importance of leaders investing in their employees, fostering a culture where employees feel valued and motivated to exceed expectations. The conversation also touched on the underutilization of employees' capabilities, with Jaime suggesting that organizations should focus on maximizing the potential of their existing teams rather than hiring more people. Transforming Toxic Clinic: Investing in Employees Michael narrated their experience of turning around a toxic medical clinic into a trusting and productive environment. They stressed the importance of individual interactions with each team member to understand their needs and expectations. They also highlighted the story of a receptionist who was given the opportunity to grow and eventually rose to run another clinic. Michael emphasized the significance of investing in employees, even in difficult situations, and how this approach can enhance the overall work environment and employee retention. Jaime agreed with Michael's points, noting the importance of conscious leadership. Leadership Coaching and Strategic Thinking Michael and Jaime emphasized the role of leadership coaching, the significance of shaping team culture, and the importance of asking different questions to foster strategic thinking among team members. They agreed on the need for professional development programs and investing in their team's well-being. Jaime highlighted the direct impact of business strategies on results, underscoring the need to connect people and business outcomes. Michael highlighted the potential for cost-saving measures to boost revenue and productivity, stressing the need to ask different questions and focus on efficiency. Book Discussion on Company Culture Jaime and Michael discussed Jaime's recently published book, "The Culture Climb," which aims to simplify the complex concept of organizationa