Thoughtful Thursday: Emotional Intelligence: A Thoughtful Interview with Paul Bramson

Quick recap The main topics discussed in the conversation between Paul from Bramson Companies and Michael D. Levitt include the evolution of the workplace, the importance of emotional intelligence, the shift towards work-life harmony, effective communication and burnout, the value of having a personal board of advisors, personal accountability, the impact of remote work on workplace dynamics, and the significance of workplace happiness. Emotional Intelligence in Workplace Evolution Paul Bramson discussed their experience in training, keynote speaking, and working with different organizations. They highlighted significant shifts in the workplace over the past four years, including the entry of Gen Z into the workforce, the trend towards remote work, the evolution of sales strategies, and the increased need for emotional intelligence in leadership. Michael D. Levitt agreed with Bramson's points, noting the growing emphasis on emotional intelligence. Bramson emphasized the importance of emotional intelligence and communication, which he felt had been overlooked even after the financial crisis.     Work Culture Evolution: Balancing Work-Life Harmony Michael and Paul Bramson discussed the evolution of work culture over the years, specifically the shift from a strict separation of work and personal life to a focus on work-life harmony. They emphasized the importance of understanding and accommodating employees' personal circumstances that might affect their work. They also touched upon the role of information and how it can be utilized to allocate resources and ensure project success. The conversation concluded with the agreement that having more information does not necessarily mean success, but rather how that information is used is crucial.     Burnout and Communication in the Workplace Paul Bramson and Michael D. Levitt discussed the importance of effective communication and the impact of burnout in the workplace. They emphasized that employees feel unheard and disconnected, leading to burnout. They also highlighted the complexity of leaving an organization due to the same issues that may be present elsewhere. Michael suggested that individuals should debrief themselves when leaving an organization to understand their role in the situation.     Personal Board of Advisors for Decision Making Paul Bramson and Michael D. Levitt discussed the value of having a personal board of advisors for decision making and accountability. They emphasized the importance of having older or more experienced individuals who can provide constructive feedback and help maintain focus. The discussion also highlighted the significance of running new ideas by this board for careful analysis and scrutiny. Michael D. Levitt stressed the importance of setting priorities, reflecting on feedback, and being open to constructive criticism. He also emphasized the need for patience, the benefits of being present in communication, and the link between these principles and effective leadership.     Personal Accountability and Emotional Intelligence Michael and Bramson discussed the importance of personal accountability and the need to avoid a victim mentality. Michael shared his own experiences with burnout and how he took responsibility for his actions instead of blaming others. He emphasized the importance of curiosity and learning new things. Bramson noted the emergence of a new element of emotional intelligence, the social quotient, and predicted it would gain significant traction in the future.     Workplace Dynamics: Loss of Personal Connections Michael D. Levitt and Paul Bramson reflected on the changes in workplace dynamics, emphasizing the loss of personal connections and conversations that happened outside of work. They contrasted this with the early days of their careers when workplaces fostered deeper relationships and socialization. They observed that in today's workplaces, where remote work is increasingly common, em