Mastering Real-Time Customer Data Analysis with Quantum Metric and AI | EP 181

In this episode, Tony Safoian interviews Mario Ciabarra, the CEO and founder of Quantum Metric. They discuss Mario's background and journey as an entrepreneur, as well as the evolution of Quantum Metric and its product. They highlight the importance of understanding and listening to customers to improve digital experiences. They also introduce the concept of Generative AI and how it is being implemented in the Quantum Metric platform. The conversation explores the potential of generative AI in improving customer experiences and driving business growth. It highlights the importance of real-time data analysis and the ability to understand and address customer friction points. The use of Google Cloud Platform (GCP) and Gemini Pro is discussed as a powerful solution for leveraging generative AI. The conversation also emphasizes the value of partnerships and the role of data in determining winners and losers in the market. The future of the industry is predicted to involve faster disruption cycles and a focus on having the right data at the right moment. Don’t miss this insightful episode filled with personal anecdotes and cutting-edge technological discussions. Tune in now, and remember to LIKE, SHARE, & SUBSCRIBE for more! Podcast Library YouTube Playlist    Host: Tony Safoian | CEO at SADA Guest: Mario Ciabarra | CEO at Quantum Metric To learn more, visit our website here: SADA.com