Community Conflicts the Business Owner SHOULD Know About!

This week’s episode covers how escalation applies to conflict resolution. If you are a business owner or a community manager who doesn't quite know when a community problem should be handled by the community manager or escalated to the business owner, this episode is for you.Key Takeaways- Expectation, preparation, escalation (01:16)- The problems to take to a business owner (03:12)- The ONLY time to rush escalation (04:08)- Don’t make it personal (05:10) Additional Resources: - Join the waitlist for my course: https://www.shanalynn.com/course- Get in touch: https://www.shanalynn.com/connect - Follow me on IG: https://www.instagram.com/shanaspeaksCommunity Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast, so you never miss an episode!