420: Focus on Fundamentals
Crack the Customer Code - Podcast tekijän mukaan Adam and Jeannie - Tiistaisin
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There are five essential basic principles and they never change, so it's crucial to review them and remind your team that, despite the changes in the world, these fundamentals are still valid now more than ever. If everyone in the world of CX were to remember that, the experience our customers get would be much better. Learn more about your ad choices. Visit megaphone.fm/adchoices
