124: Recruiting and Retaining Powerhouse Teams in 2023
Customer Service Academy - Podcast tekijän mukaan Tony Johnson
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In this episode, I talk about the key employee experience trends for 2023. If you want to recruit, retain, and develop a world class team follow these key moves: - Ensure you are competitive with wage relative to your market - Ensure flexibility however you can with hours, schedule, and remote work - Communicate with intentionality and transparency - Focus on developing your team every day, even if for just a few minutes Learn more here: https://www.igniteyourservice.com/post/why-celebrate-your-team It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter: https://twitter.com/The_TonyJohnson Instagram: https://www.instagram.com/THE_TONYJOHNSON/ Tik Tok: https://vm.tiktok.com/owrTbL/ Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com