Lemonade CFO Tim Bixby Interview - Deep Dive Into LMND Business Model (Ep. 269)

Lemonade Insurance product lines, unit economics, business model, and future growth plans with CFO Tim Bixby. https://investor.lemonade.com Timestamps: 00:00 - Introduction 00:32 - Tim's background before Lemonade 3:40 - Tim's role at Lemonade 6:35 - How was Tim introduced to Lemonade? 10:40 - Breakdown of employees 12:36 - What one metric is the most important to you as CFO? 15:08 - Net promotor score 23:17 - Starting with renter's insurance 32:10 - Have incumbents brought more competition in renter's insurance? 35:58 - Is renter's insurance slowing growth? 40:17 - Why q over q customer growth rate slowing down? 43:00 - When switch focus to in force premium over customer growth? 45:05 - Tension in focusing on customer growth vs in force premium? 50:00 - Why was 6% customer growth an anomaly? 52:40 - Key insight in tackling a more competitive home owner's insurance market 56:40 - Not competing in price for homeowners insurance 59:08 - What percent of homeowners are new customers vs shifting customers? 1:02:19 - Strategy for pet insurance 1:10:30 - Life insurance roll out strategy 1:16:50 - Future insurance products 1:18:50 - Strategy to enter auto 1:22:58 - How is it possible to have 1700 data points? Where outside data coming from? 1:28:00 - How able to get that much data from such a quick sign up process? 1:33:18 - Does Lemonade have ambition to give a better insurance with fewer exclusions? 1:37:45 - Unit economics of Lemonade 1:45:15 - Capital requirements with reinsurance 1:52:01 - Marketing approach and acquisitions 1:59:30 - Why 2020 marketing spend decreased? 2:00:35 - LT goals and ambition for Lemonade 2:04:00 - New product line timeline 2:05:08 - Conclusion Social 🐦 Twitter https://mobile.twitter.com/heydave7 🎧 Apple Podcast: https://podcasts.apple.com/us/podcast/dave-lee-on-investing/id1493031991 🎙️Spotify https://open.spotify.com/show/2iin015s0k21Bt4ldep9XT?si=uBV4Ft8hQEu_GE4YSIDDGg 📸 Instagram https://www.instagram.com/heydave7 💁🏻‍♂️ Disclaimer: All content on this channel is for discussion and illustrative purposes only and should not be construed as professional financial advice or recommendation to buy or sell any securities. Should you need such advice, consult a licensed financial or tax advisor. All views expressed are personal opinion as of date of recording and are subject to change without responsibility to update views. No guarantee is given regarding the accuracy of information on this channel. Neither host or guests can be held responsible for any direct or incidental loss incurred by applying any of the information offered. Author is long TSLA, LMND, SQ, and other stocks at time of original video publish date. Buying a Tesla? 🚗 Car: Use my referral link to receive 1,000 free Supercharger miles with the purchase of a new Tesla. http://ts.la/david7556 ☀️ Solar: You’ll get $100, I’ll get $500 for a new install of a Tesla solar system. http://ts.la/david7556 Videos: Tesla ONLY Videos: https://www.youtube.com/playlist?list=PLfibpgBinf9QkDHJ5hbv5rMvpRse9C-re SpaceX Starlink ONLY Videos: https://www.youtube.com/playlist?list=PLfibpgBinf9QrcuyoiO1tjQs_yzer72EI Square ONLY Videos: https://www.youtube.com/playlist?list=PLfibpgBinf9Q3PIw2JOQr4qoL_fSrIZA7 Lemonade ONLY Videos: https://www.youtube.com/playlist?list=PLfibpgBinf9StEd21tlQBndopSTek8iAZ Company Analysis Videos: https://www.youtube.com/playlist?list=PLfibpgBinf9QMjeqM7he4G7FLhI88ZXdo Interviews: https://www.youtube.com/playlist?list=PLfibpgBinf9QdC6pEaycZvv3pGyvEbO8P Check out my archived articles/posts on Tesla and investing: https://teslamotorsclub.com/tmc/threads/articles-megaposts-by-davet.23473/#post-485768Subscribe to Dave Lee on Investing on Soundwise