234- From Social Outcast to Director: How Ted Assur Moved Beyond Toxic IT to Lead with Empathy

Ted Assur With over 25 years of experience, Ted Assur has worn many hats across industries – from developer and DBA to manager and director. Early fascination with leveraging tech drew him to computers, but toxicity in IT culture led him to embrace customer service and empathy. He advocates moving from commodity specialist to indispensable...