23. Turning One Time Purchasers Into Lifelong Customers with Joey Coleman
Doing Customer Experience Right with Stacy Sherman - Podcast tekijän mukaan Doing CX Right® - Maanantaisin
Kategoriat:
Customer retention doesn't happen automatically to attain company profits. You need to apply the right strategies and tactics for turning one-time purchasers into lifelong customers. Featured guest Joey Coleman, best-selling author, and award-winning speaker explains that building customer loyalty is not about focusing on marketing or closing the sale. It's about the First 100 Days® after customers buy and other interactions they experience. You'll hear a proven 8 phase methodology that helps you never lose a customer again. Learn more at DoingCXRight.com/podcasts
