27. Differentiating Experiences To Dominate Your Industry with Stan Phelps
Doing Customer Experience Right with Stacy Sherman - Podcast tekijän mukaan Doing CX Right® - Maanantaisin
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Your brand today is no longer what you tell people it is. It is the differentiated experience (DX) your employees deliver. It is what you stand for and how your customers feel about you. And most importantly, your brand is what your customers tell others about their experience. Stacy Sherman interviews Stan Phelps, best-selling author of the Goldfish Series, to help you learn new ways of gaining a competitive advantage and achieving bottom-line impact. Learn more at DoingCXRight.com/podcasts
