3. Increasing Employee Engagement To Deliver Customer Excellence Featuring Colin Shaw

Doing Customer Experience Right‬ with Stacy Sherman - Podcast tekijän mukaan Doing CX Right®‬ - Maanantaisin

kokeile Podimo ilmaiseksi 30! päivän ajan

kokeile Podimo ilmaiseksi 30! päivän ajan

universumia joka on täynnä satoja podcasteja ja äänikirjoja, klikkaa tätä kokeillaksesi

 Sponsored

Kategoriat:

Talous

What does employee engagement mean? How do you motivate others to deliver customer excellence?  Is it a good or bad idea to tie NPS & customer satisfaction results to employee bonuses? How does behavioral science impact CX? Stacy Sherman answers these questions with CX Pioneer and 7-time author, Colin Shaw. You'll likely want to play this episode twice to get all the actionable tips shared. Learn more about guest Colin Shaw and host Stacy Sherman at: Doingcxright.com/podcasts

Visit the podcast's native language site