58. Creating memorable & personalized customer experiences at scale with David Wachs

Doing Customer Experience Right‬ with Stacy Sherman - Podcast tekijän mukaan Doing CX Right®‬ - Maanantaisin

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How often do you get a personalized handwritten letter in the mail? When received, how does it make you feel? Bet you remember it and may even look at the message longer than a quick text or email buried in your inbox.  Stacy Sherman and David Wachs, a serial entrepreneur discuss the lost art of letter writing and a scalable solution that's changing how people interact and connect while also increasing appreciation and gratitude on a massive scale for long-term business success. Listen to the Doing CX Right podcast now. Learn and pay it forward.   More details: DoingCXRight.com/podcast

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