162 Excellence in Health: Baptist Memorial Health Care USA with Mr Skip Steward, part 1.

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Download the Baptist Management System, which is the backbone of how Baptist drives change, at our website: https://www.enterpriseexcellenceacademy.com/downloads.Summary Keywordsbaptist, management system, system, principles, socio-technical system, work, threes, improvement, strategic, healthcare, excellence, Shingo, twi, baptists, process, create, organisation.IntroductionWelcome to episode 162 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Skip Steward on the show w...