28. Voice bots and IVR Systems – The Future of On-Call Support

Future of Customer Service - Podcast tekijän mukaan Inbenta

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In this episode, we discover how bots and voice technology are connecting to bring customers improved on-call support.🚀 We will cover: the new technologies for contact centers, how AI can improve Interactive Voice Response systems, what voice bots are capable of and how does the future look like, the ongoing project between PhoneMyBot and Inbenta.

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