4. How to measure customer success
Future of Customer Service - Podcast tekijän mukaan Inbenta
Kategoriat:
We chat with Scott Gilbert, Senior Director of Global Customer Support, of Qumu, Inc. We discussed how Qumu's customer service is excelling during COVID-19, what type of metrics they measure to make sure customers are satisfied, and much more. To learn more about Inbenta or get a demo, go to: https://www.inbenta.com
