5. Employee satisfaction leads to better customer service
Future of Customer Service - Podcast tekijän mukaan Inbenta
Kategoriat:
On today's episode we interview Kevin Kvech, Director of Customer Care & Sales COE of AMTRAK. We chat how AMTRAK is dealing with COVID-19 and how their customer service staff has staying power -- with employee satisfaction comes better customer service. Learn more about Inbenta and request a demo: https://www.inbenta.com/en/
