Boosting Customer Experience through Behavioural Insights with Andrew Custage, Head of Insights at Medallia Market Research
Getting to Aha! with Darshan Mehta - Podcast tekijän mukaan iResearch - Perjantaisin
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In this episode of Getting to Aha!, Darshan Mehta is joined by Andrew Custage, Senior Director and Head of Insights at Medallia Market Research. He talks about the science of meeting customers' needs, and how to improve customer experiences through designing business strategies derived from research.
