Given an Inch Yet Making a Mile With Ed Baklor

Send us a textEd Baklor is a former Disney/WestJet/JetBlue Executive with a solid business foundation focused on Operational Excellence and Guest Experience. Ed is skilled at curating an excellent guest experience from very little. Learn from his experience as a service expert in taking whatever is given you and crafting an experience that will leave your guests wanting more.On this episode, you'll learn from Ed about:Low cost exceptional guest experienceOptimizing marginsA culture of c...