Shaping The Guest Experience With Joanne Heyob

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Send us a textJoanne Heyob is the Senior Vice President of Operations at WD Partners. WD Partners is global & integrated services that include strategy & insights, brand & design, operations planning & design, architecture & engineering and construction services, and much more. Joanne's mission is to shape the future of customer experience through problem solving. On this episode, Joanne and host, Zack discuss:-Internal layout of restaurants-Digital touchpoints (mobil...

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