174: Transforming Federal Contracting: Innovating the Customer Experience with MYSBCX with Wayne Berry

In today’s episode, we have Mr. Wayne Berry who has over 20 years of Federal service in Contracting across the departments of Veterans Affairs (VA) and Health and Human Services (HHS). He is an expert in data analytics for Federal contracting and creating exceptional customer experiences. Mr. Berry holds a FAC-C Level III certification in Contracting and a FAC-C Level II certification in Project Management, showcasing his extensive expertise in these domains. He has played a crucial role as a technical advisor in the development of the HHS OSDBU system known as MYSBCX. This web-based program has revolutionized the way OSDBU efficiently and securely routes HHS program and Contracting staff requests, including small business program and subcontracting reviews, along with all the necessary supporting documents. A Small Business Specialist serves Contracting and agency program officials as the subject matter expert for the Federal small business program. These duties include monitoring contracts awarded to small businesses and maximizing contracting opportunities for small businesses. For those of you who do not know, HHS has 12 operating divisions, including nine agencies in the U.S. Public Health Service and three human services agencies.  Mr. Berry currently serves at the National Institutes of Health (NIH) and Health Resources Services Administration (HRSA). Let’s welcome our next giant, Mr. Wayne Berry.