How We Improve Service and Profits with AI - Roman Pedan, Kasa

In this episode, Roman Pedan, the Founder and CEO of Kasa, explains how the company uses cutting-edge artificial intelligence (AI) technology to improve the guest experience and drive operational efficiency.Listeners will learn:Operational Transformation: Understand the specific AI tools Kasa employs, including large language models, to streamline operations, from categorizing guest inquiries to prioritizing urgent requests.Guest Experience Enhancement: Explore how AI contributes to improving...