Stop Fighting Fires: Building a Culture of Problem Solvers in Your Hotel - Adele Gutman

In this episode, Adele Gutman shares insights on effectively responding to hotel guest feedback to prevent future issues and improve guest satisfaction and team morale.Watch Us Build an AI Bot to Answer Hotel Reviews (YouTube)Send Josiah a text Take my State of Hotel Industry Survey now to get insights on challenges, priorities, and opportunities in hospitality today.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments...