The Human Side of Hotel Tech: A GM's Perspective - Justin Rodriguez, Shashi Hotel

In this episode, Justin Rodriguez, General Manager at the Shashi Hotel, shares insights on how technology is transforming the hospitality experience at their hotel in the heart of Silicon Valley.Listen to learn:How Shashi Group is using technology to create a customizable room experience for guests.The impact of technology on the hotel's staff and operations.The benefits and challenges of implementing new tech in a hospitality setting.How the hotel uses guest data to enhance service and impro...