The power of a thank you for boosting morale - David Jurcak, Grand Hotel

It’s Thanksgiving Day here in the US, and I know you might be one of those hospitality heroes on the front lines providing hospitality, so thank you. David Jurcak is the President of Grand Hotel in Michigan. I had asked him how he maintains high morale among his teams, and what he told me was very fitting for today. In today’s episode you’ll learn: * How David’s mom shaped how he thinks about gratitude today * A memorable experience early in his career as a front desk agent * How to make a “...