Why we can never cut corners - Richard Garcia, Remington Hotels
Hospitality Daily Podcast - Podcast tekijän mukaan Josiah Mackenzie
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Richard Garcia is a veteran of the US Marine Corps, a star chef, and now, Senior Vice President of Food and Beverage at Remington Hotels. Today, he shares with us:* Why he will never cut corners on providing a great guest experience* The tradeoffs he will make to ensure they don’t cut corners* Guest experience expectations pre-pandemic vs today* What providing a great guest experience can look like at various types of hotels* Benefits of delighting your guests 👉 What changes might you need to...