Why we can never cut corners - Richard Garcia, Remington Hotels

Richard Garcia is a veteran of the US Marine Corps, a star chef, and now, Senior Vice President of Food and Beverage at Remington Hotels. Today, he shares with us: * Why he will never cut corners on providing a great guest experience * The tradeoffs he will make to ensure they don’t cut corners * Guest experience expectations pre-pandemic vs today * What providing a great guest experience can look like at various types of hotels * Benefits of delighting your guests 👉 What changes might you ...