282. The cost of complexity

Complexity is a dimension of business that is extremely under-discussed, and yet, it’s a powerful determining factor that leads to businesses sinking every single day.Join me in this episode to learn why we’re inclined to underestimate the cost of complexity, and examples of how adding complexity sneaks up on us. I’m sharing what happens when you don’t account for complexity in advance, and how I’ve gone against the grain when it comes to adding complexity to my business. Find links to everyt...