Arjun Sen, How to Win Big by Going Beyond Customer Satisfaction - InnovaBuzz 442
Innova.buzz - Podcast tekijän mukaan Dr Jürgen Strauss - Keskiviikkoisin
InnovaBuzz #442 - I chat with Arjun Sen, President of ZenMango and author of "Customer Karma". He is a former Fortune 500 executive, an acclaimed Brand Zen™ and one of the top growth drivers in the Brand and Customer Experience space.