How AI is transforming customer service tech stacks

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Podcast tekijÀn mukaan Intercom - Torstaisin

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Over the last decade, support tech stacks have become fragmented and clunky, slowing support teams down and holding them back from providing fast, personal customer experiences. Now, with recent tech advancements, support teams that adopt a complete AI-first platform can provide world-class customer experiences at phenomenal scale. In this episode, our Director of Human Support, Bobby Stapleton and Declan Ivory, our VP of Customer Support, unpack this evolution. đŸŽ„ Watch this episode on YouTube: https://www.youtube.com/watch?v=n7WTkppt6pU 📝 Blog: https://www.intercom.com/blog/videos/customer-service-tech-stack-platform-ai 😁 Follow the people: https://www.linkedin.com/in/bobbystapleton/ https://www.linkedin.com/in/decivory/ Follow our podcast: 🍏 Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731 🎧 https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9 đŸŽ„ https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF đŸ’» RSS Feed https://art19.com/shows/inside-intercom Sign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter Say hi on 👋 Twitter: https://twitter.com/intercom LinkedIn: https://www.linkedin.com/company/intercom/ Get a free trial of Fin, our breakthrough AI chatbot, here: https://www.intercom.com/fin 🏠 www.intercom.com #customersupport #customerservice #intercom See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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