Rewind: How Yelp drove down churn by building up customer success
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Podcast tekijän mukaan Intercom - Torstaisin
In this episode from the archives, Kayti Sullivan chats to Intercom's Kaitlin Pettersen about how companies need to create a customer success organization to grow customer relationships and revenue.
