3.10 Visible first actions

Is it a good idea to start with some visible, symbolic actions? I'm not sure I resonate with the notion of "symbolic". I reframe the question differently: do you start with a big, meaty change right away?Or do you start with smaller changes that help the organization get ready for more? That's the route I've seen many organizations take. In the episode, I share some of the first, smaller actions they've taken that I found intriguing.