Ep 48 | Hiring an Administrative Assistant

It takes a village to run a thriving practice and hiring an administrative assistant is a crucial step toward building the business of your dreams.Hiring a great admin pays off financially but also emotionally, as you’re able to focus on the tasks within your skillset. This helps you feel less drained and more fulfilled and allows you to provide better care to your clients.Leah has worked with admins for nearly seven years, and they have handled all aspects of her business apart from the clinical work, including invoicing, bookkeeping, and project management.Annie hired her admin when she started getting too many appointment requests to keep up with and realized that in order to be able to help new clients, she’d need to free up more time. Her admin handles incoming requests, intake forms, customer service, patient charts, and so much more.“Ever since I’ve been able to shift out of having to do some of that stuff, my energy level and my passion for my work has increased as well.”In this episode, we will cover:How to free up more time to focus on your clients (04:00)The importance of focusing on your own expertise (09:13)The key traits that make for an incredible administrative assistant (14:34)What to have in place in order to make your relationship with your admin run smoothly (17:21)Where to download critical templates for administrative assistant and sub-contractor contracts (18:48)  Links and ResourcesTemplates: https://learn.anniefrisbie.comSubscribe to the Deeper Dive Membership: https://learn.paperlesslactation.com/subscription/deeper-dive-membershipHave an idea for a podcast episode or a Deeper Dive? Let us know! https://learn.paperlesslactation.com/form/collaborate If you like what you heard today, please follow us on Facebook and Instagram and leave us a review on iTunes. You can email us questions and comments at [email protected]. About UsLeah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit.Many thanks to Stephanie Granade for her production assistance, and to Silas Wade for creating our theme music Thanks to our monthly supporters Emily Maize Tiffany Gillies Gina Pepe Gina Pepe Sara Huddleston Sara Huddleston Allison Walsh Allison Walsh Rebecca Leese Rebecca Leese Celia Clark-Randall Celia Clark-Randall Chanelle Andrews Denise McDonald Denise McDonald Mary Muse JOC Team JOC Team Heather Bell Heather Bell Nicole Letizia Nicole Letizia Cathleen Walker Sarah Shapiro, IBCLC Sarah Shapiro, IBCLC Theresa Hardy Heather Martin Heather Martin Susan Johnson Susan Johnson Maggie Rezende Maggie Rezende Elizabeth Stapleton Elizabeth Stapleton Heather Mastro Heather Mastro Melanie Tarr Melanie Tarr Molly McMillion Molly McMillion Morenike Tyehimba Morenike Tyehimba Margot Hodes Margot Hodes Denise McDonald Denise McDonald Audrey Thompson Audrey Thompson Beth Brownstein Beth Brownstein Zee Ifan Zee Ifan Maria o Sullivan ★ Support this podcast on Patreon ★