Railroads' Profit Obsession: Missing Growth Opportunities?

Railroads sacrificed growth for profit! CSX CEO Joe Hinrichs reveals how Wall Street's obsession with efficiency metrics like the operating ratio caused railroads to miss out on major opportunities in intermodal and other markets. Find out how CSX is balancing efficiency with growth, reclaiming lost volume, and how the industry can win back business by shifting its focus. Hosted on Acast. See acast.com/privacy for more information.