Streamlining Processes to Create a more Efficient Company

What we're going to talk about a little bit about today, the importance of efficient operations and effective communication, because I don't really think you can have one without the other. They may sound like two different things, but really, for today's business owner in the age of the internet it's really taken over as kind of a primary source of communications among the business owner, his clients, his prospects, his staff in some cases, and today's guest knows a lot about this. He spent 22 years in fact in IT-related capacities, his name is John Ragsdale. He's the president of Innovative Resources Group and RPR Hawk Manufacturing.