OpenVoice #01 - Ben Sauer - Designing for Voice

Ben Sauer, independent (voice) design strategist and speaker. Ben works with companies around the world to raise their design game. He’s already been talking about VUI for years. Ben offered honest and clear advice to those attempting to master the voice environment. “We really have no idea where this technology is headed, or what it can do. Our true calling should be to help make the system fail gracefully, so its users can help us make it better.” But the trouble is, users don’t really know what’s possible with voice, or what it can and can’t do. Our true calling should be to help make the system fail gracefully, so its users can help us make it better.” But the trouble is, users don’t really know what’s possible with voice, or what it can and can’t do. Listen to the whole talk to gain more insight on the subject from someone who has worked in the domain of conversational design of some time.