Determining Staffing Levels at the Service Desk
Pink Elephant - The IT and ITIL Service Management Experts - Podcast tekijän mukaan Pink Elephant, The ITIL Experts
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When determining staffing levels, it’s always good practice to make sure your staff is the right size no matter what department you’re in. Listen to IT Service Management Consultant, Jim McKennan, as he describes running a cost-effective and efficient department.
