Matt Dixon on overcoming customer indecision
Questions for now - Compelling perspectives on digital CX - Podcast tekijän mukaan TELUS Digital
Customer experience analyst and best-selling author, Matt Dixon, sits down with TELUS International Studios to share insights from his new book, "The JOLT Effect: How high performers overcome customer indecision." Matt takes us through the bane of every salesperson's existence: a long customer courtship that ends with an "I’ll think about it."
